CD Contents - DISC #3

THEORY - The Listening & Communications Process
Managing your internal dialogue
Your interpretation of conversation
Listening Skills
What makes someone more interested in you than your words
Levels of listening
The places where listening works and when it doesn't
How to use the Gap to stay attentive
3 Steps to active listening
10 annoying habits to avoid, and show you're not listening
Deaf Spots in Conversation - and how they blind your communication
How we filter our perception
How to use reprocessing to double your comprehension and memory
Gathering "keywords" to generate new conversation
Effective body language in communication
Conversational lubricants
Attending in the conversation to get attention
Using touch effectively
How to visualize yourself into better posture in just 5 seconds
The most important aspect of body language
How to handle facing angle
4 Levels of communication
3 basic Alpha Skills in conversation
Bookends in conversation to establish safety in communication
The one question to ask yourself that clarifies all your communications
How to communicate with your family effectively
How family relationships control us
The one thing to understand and live with in family communications
How to know when you're being manipulated
How to respond to family manipulation tactics
How to keep things running smoothly with your family
The best reaction for your family is...
How you'll set yourself back even further in changing your communication style
Defensive/Sensitive conversations
How defensiveness kills your vibe in communicating
How to talk to people in authority
Put this in the back seat or your communication will suffer
Handling knowledge and expertise authority
How to handle police officers
How to get out of traffic tickets
Throw in the convincer
X-Ray example
How to handle your Boss to get what you want
The importance of "managing up"
The ultimate authority in your work position
4 levels of communication with women

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